Terms and Conditions

Compliance

State Regulations:

Some states have specific laws regarding the sale and shipment of our products. If you do not see your state in the drop down menu when placing your order, that means we have currently stopped shipping to your state pending review of your state's regulations.

 

Total Vape Ban:

We are unable to process and ship any orders:

Georgia

Louisiana

Maine

Massachusetts

New Hampshire

Oregon

South Dakota

Utah

Vermont

Chicago, IL

 

Flavor Ban:

New Jersey – Nicotine additives can be added to 0mg flavored e-liquids

San Francisco, CA - We are unable to ship nicotine into this location

Washington DC - We are unable to ship flavored tobacco products into this location

Rhode Island - We are unable to ship ALL e-liquids into this state

Arkansas - We are unable to ship ALL e-liquids into this state

New York - We are unable to ship ALL e-liquids, nor any device sold with e-liquids into this state

Maryland - We are unable to ship flavored disposable devices into this state.

Plain Tobacco and No Nicotine Vape Juice can be found on our website.

 

For applicable orders not in compliance with the above information we will either cancel the entire order or remove and refund the items we cannot ship and process the remainder of the order as normal, at our discretion.

 

Pact Act Compliance:

Starting March 27, 2021 the PACT will require online retailers to collect state and local excise taxes on vaping products and require Adult Signature (21+) on all deliveries nationwide. Other compliance requirements include labeling and packaging, record-keeping, and State and Federal registration and reporting.

 

California Orders:

Per California's STAKE Act, we are required to contact customers that place orders to be shipped to California. Customer's will be contacted by telephone with our automated telephone service to confirm your purchase. These calls will occur after 5pm PST. We are unable to ship California orders to PO Boxes. All California orders must be shipped to the verified billing address.

 

Sales Tax:

We are required to charge sales tax for select states. Tax rates will be calculated at Check Out and will be based on the ship to address information used for the order. In some cases, sales tax may be applied to shipping costs. These regulations are imposed by both state and local governments.

The information listed on this page is subject to change at any time, we will try our best to update this as regularly as possible.

 

 

AGE VERIFICATION POLICY

 

Supreme Smoke and Vape USA is required by law and committed to preventing sales to anyone under the legal purchasing age for any of our products. When you place an order, your name and address are used to confirm your identity and age. This process only must be done once. In some cases we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order.

Last Four Digits of SSN and Date of Birth
ID Upload

Supreme Smoke and Vape USA uses AgeChecker Age Verification. This is done to meet FDA and State requirements regarding tobacco and vapor product sales. AgeChecker, is an industry leader in age verification, and uses multiple trusted and secure data sources to verify the information provided with each order.

This process has been developed with privacy and security in mind. Sensitive information is neither shared nor accessible. It is our commitment to ensure timely and expedient service, and refusal to utilize these services will result in cancellation of your order.

Note: If your transaction has been declined, please please contact our Customer Service team at info@supremesmokeandvapeusa.com before attempting further transactions as holds may occur on your account.

Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary.

You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given. All fraudulent orders may be reported to the local authorities within your vicinity.

 

Use of the Site:

  • You must be at least 18 years old to use this website and purchase products.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
  1. Products and Services:
  • We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time.
  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  1. Accuracy of Information:
  • We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or timelier sources of information.
  1. User Comments, Feedback, and Other Submissions:
  • If, at our request, you send certain specific submissions or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
  1. Indemnification:
  • You agree to indemnify, defend and hold harmless [Your Vape Shop Name] and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions.
  1. Governing Law:
  • These Terms and Conditions are governed by and construed in accordance with the laws of Texas, USA and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
  1. Changes to Terms and Conditions:
  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Thank you for shopping at Supreme Smoke and Vape USA. If you have any questions about these Terms and Conditions, please contact us at info@supremesmokeandvapeusa.com

Your use of this site indicates your acceptance of these Terms and Conditions.